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Terms and Conditions

Terms & Conditions:     We would like to thank you for shopping with PLC Toolbox Supply! Please read all of our terms & conditions before bidding/buying to ensure the best possible experience! Please contact us with any questions.   

Payment Methods: We accept Paypal –If you do not have a Paypal account we take all major credit cards debit cards.

Credit Cards: PLC Toolbox Supply accepts Visa, MasterCard, Discover, American Express, PayPal, check, Collect on Delivery (C.O.D.) and check cards or ATM cards as long as they are connected with one of the major credit card companies listed above.

Shipping: We ship utilizing the following services: United States Postal Service (USPS), United Postal Service (UPS), DHL Worldwide, and Federal Express (FedEx). If you would like to use your shipping account number please contact us with that information. If you have a rush shipping order please contact us and we will do our very best to meet your needs. We do our very best to ship all items on the day the payment has cleared. However, all items will ship within 1-3 business days.

Shipping International: Our preferred method of International Shipping is via USPS Priority or Express Mail International as it is the most cost-effective, and includes a tracking number. If you would like us to use a different method of international shipping, please contact us and we will let you know the cost of the requested service. Please note that items shipped outside of the United States may incur brokerage charges or customs fees. As a customer, you’re responsible for these charges.

Local Pickup: If you would like to schedule an appointment to inspect an item, or to pick it up, please contact us directly.

Emergency:  We understand that you may have an emergency and you need an item after business hours or rush delivery. We will do our very best to work with you to meet your demands. Please contact us and we will respond as soon as possible with expedited solutions and costs.

Returns: Contact us using eBay messages. PLC Toolbox Supply only sells new surplus items or used items that were pulled from known working machinery. If an item fails to work because it is defective, the defective item must be returned within 30 days. After we receive the item back at our facility, we will confirm that the item is indeed ours and defective. After we make our confirmations then we will replace the defective item with an equivalent item. If a replacement is not available, PLC Toolbox Supply will refund the cost of the item. PLC Toolbox Supply will not be responsible for resulting damage to items or components caused by either internal or external equipment or shorted connections. Any claim(s) for a defective item must be handled within eBay 30 day return policy.

Problems / Issues: If you have a problem, we ask that you please contact us before leaving neutral or negative feedback on eBay so we have the opportunity to work out a solution together. We sincerely value our customers and your 100% satisfaction is very important to us!     For customer support please contact us via eBay messaging. 

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